Have you ever heard of a law firm offering a 10-point money back guarantee? At Lighthouse Legal Services, that’s exactly what you get!
GUARANTEE #1: Our Initial Complimentary Consultation Will Provide You With Helpful and Meaningful Information and Answers to Your Questions.
We feel that the information we discuss with you at the initial consultation is so valuable that, regardless of whether or not you decide to retain us, you will have been benefited by such. Just having knowledge on these matters can alleviate a lot of the unnecessary concern and stress you have been dealing with. If you cannot honestly admit that we provided a valuable service to you, we will pay you $100.00. Guaranteed!
GUARANTEE #2: We Will Conduct a Detailed Analysis of Your Business (known as our “ON-TRAK REVIEW”) and Give You a Roadmap of What Needs to Be Done.
During our initial consultation for business owners, which may take up to an hour so you won’t feel rushed, we will provide an in-depth analysis of your current legal situation. Many owners, being unaware of their legal hot spots, expose their businesses to unnecessary risk! At the end of our meeting we will give you a roadmap of what needs to be done. Guaranteed!
GUARANTEE #3: Our “No Wait Policy” Guarantee.
Since we know your time is valuable, if you are on time for your first appointment, we will not keep you waiting like doctors and many attorneys are notorious for doing. If we keep you waiting more than 10 minutes after our scheduled time, we will pay you $100.00. Guaranteed!
GUARANTEE #4: Our Office is a “Legalese” Free Zone.
Our attorneys will communicate with you in English (or Spanish) – not in the dreaded legalese! When we refer to certain documents, procedures, or hearings by their proper legal name, we will make sure to explain everything to you in everyday language — free of “legalese.” If we ever do not explain things to you in plain English, we will pay you $100.00. Guaranteed!
GUARANTEE #5: Flexible Payment Plans.
We offer several options besides our traditional hourly-based rate, including flat fees and high/low project ranges. This reduces the element of uncertainty in the professional relationship. We fully understand that in today’s bottom-line oriented business culture, legal fees may not always be an investment, but can be an expense, which must be contained to stay competitive Guaranteed!
GUARANTEE #6: An Attorney is Involved at All Phases of Your Matter.
Unlike competitors who only allow you to visit with the secretaries and paralegals because the attorney’s time is considered too valuable, when you deal with us you will have actual attorney involvement throughout all phases of your legal representation. Guaranteed!
GUARANTEE #7: We Are Committed to Keeping You Promptly Informed of the Progress of Your Matter.
Whatever your legal needs, they can only be fulfilled if your attorney is there when you need him. We understand that our responsibilities are to be available to you, whatever the circumstances and produce high quality work in a timely manner. We promise to communicate with you regularly, promptly return all telephone calls and emails (within 8 hours) and stay in regular contact to keep you informed of developments in your matter and the progress we are making. If we ever do not return your phone call within 8 hours (weekends & holidays excluded), we will pay you $100.00. Guaranteed!
GUARANTEE #8: Our Information Privacy and Confidentiality Guarantee.
We guarantee that when you come and speak to us about your financial situation, your information will be kept confidential to the highest degree. To adapt the popular saying “What you say in our office stays in our office.” Furthermore, we allow you to submit information to us using our encrypted website. Guaranteed!
GUARANTEE #9: Non-Judgmental Attitude.
Handling 100s of sensitive matters for our clients every year, we strive to make each client feel important and show them the dignity they deserve – regardless of the difficulties they are facing. By maintaining a non-judgmental attitude, our current and prospective clients are treated respectfully and do not feel embarrassed or worried about the sensitive things they share with us. We have represented business executives, attorneys, rock stars and professional athletes and know that they all have one thing in common – the need for attorney understanding. Guaranteed!
GUARANTEE #10: Legal Services Are Rendered in a Straightforward and Non-Intimidating Manner.
Our clients have often commented that we provide legal services in a “straightforward” and “non-intimidating” manner. In contrast, national surveys of attorney-client relationships indicate that the most frequently mentioned causes of client dissatisfaction were that attorneys were summarized as being INTIMIDATING, ARROGANT, or UPPITY. Guaranteed!
We’re confident you will realize that the above guarantees help make us a truly unique law firm! To experience this for yourself, you are invited to call us at (949) 453-7979 to discuss, in detail, any of the above Guarantees or how we may assist you with your legal needs.